Need help?
Let’s get you back to the adventure.

Whether something broke, confused you, or just needs a real human answer, this is where Quest23 support begins.

Email support Product help Account questions Fast context helps us reply faster

Contact

Send the right details.
Get better help.

The more specific your message is, the faster we can understand what happened and help you fix it.

Email contact@quest23.com

Include this Product name, account email, device, screenshot if useful, and what you were trying to do.

Best for Support, bugs, privacy requests, billing questions, feedback, and partnership messages.

Quick Answers

A few common questions, answered without making you dig.

What should I include in my support email?

Include the product name, your account email if relevant, what happened, what you expected, and any screenshot or error message.

Where do I send privacy or deletion requests?

Email contact@quest23.com and clearly say whether you want data access, correction, or deletion.

Can I ask about TreasureSteps rewards or step issues?

Yes. Mention TreasureSteps in the subject and include your device type, app version if known, and what seems incorrect.

Can I contact Quest23 for partnerships?

Yes. Send your proposal, brand/company name, and the product you want to discuss.